Support resources for EverCheck Wallet users

For technical assistance using the EverCheck Wallet application, we encourage users to visit where they can access articles and answers to frequently asked questions. Plus, they can live-chat with an EverCheck Support representative from 8am-8pm EST, Monday through Friday excluding federal holidays. 

Users may also contact support via email at

Please be aware that communications sent via unencrypted e-mail over the internet, including to this address, may not be secure. For this reason, please do not send any protected health information (“PHI”) or other personally identifiable information (“PII”) to this address. Should you need to transmit any PHI or PII to EverCheck, please contact your Customer Success Manager and they will provide you access to EverCheck’s secure e-mail encryption client.”

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