Provider status definitions & triggers

EverCheck automatically assigns a status to every provider within the system. These statuses allow system administrators to quickly identify what point in the application process a provider is in at any given time. Statuses vary depending on whether the provider is in an initial or reappointment application. 

Initial application statuses

  • Waiting for credentials: The provider has been invited to register their EverCheck Wallet account with your organization for credentialing purposes. It is now their responsibility to upload and submit all requested credentials via the EverCheck Wallet application. Trigger: When a system user sends the provider an invitation to register with EverCheck Wallet. Please note: A provider must submit their completed application in its entirety before any of their credentials appear in the EverCheck account. One they submit their application, all credentials populate in their provider profile automatically.
  • Ready for review: The provider has submitted their completed application via EverCheck Wallet. Their credentials and other details are now ready for review within their provider profile in the EverCheck account. Trigger: The provider submits the application via EverCheck WalletTo begin the review process, select “Begin review” from the provider’s profile.
  • Under review: The provider’s application is currently under review by one or more EverCheck system users. Please note: more than one user may review the credentials at any given time; however, only one user can be assigned to the provider’s profile. Trigger: A system user selects “Begin review” on the provider profile, which appears once a provider submits their application via EverCheck Wallet.
  • Approved/denied: This status is assigned to a provider when a system user has selected either “Approved” or “Denied” from the provider profile. 
    • Approved: The provider has completed and passed the application process. 

    • Denied: The provider has completed the application process and has been denied. 

Trigger: When a system user selects “Approve” or “Deny” on the provider profile. When a system user selects either “Approve” or “Deny,” the system generates a time- and date-stamped, non editable PDF of the application. Any system user can view this documentation with the Documents section of the application. 

The Approved/Denied status is the default status for any provider who has completed the initial application process and is not currently in an application period. 

Reappointment application statuses

  • Needs reappointment: The provider is within 120 days of their reappointment date. Trigger: The system automatically assigns this status when the date falls within this window. A “Sent reappointment application” button appears on the provider’s profile. Select this button to send an EverCheck Wallet task to complete their reappointment application to the provider.
  • Reappointment sent: The provider has received a request to submit their reappointment application via EverCheck Wallet. Trigger: When a system user manually or bulk sends reappointment application requests to provider(s). Provider(s) will receive a task notification via EverCheck Wallet.  If the provider has a completed credentials profile within EverCheck Wallet, they can review and update the existing information. Please note that only a provider can edit their credentials while in this status; the EverCheck account will not permit system users to make any updates or adjustments.
  • Reappointment ready for review: The provider has submitted their completed reappointment application via EverCheck Wallet. The details are now ready for review within the EverCheck Account. Trigger: When the provider has submitted their credentials for their reappointment application via EverCheck Wallet. To begin the review process, select “Begin review” from the provider profile 
  • Reappointment under review: The provider’s application is currently under review by one or more EverCheck system users. Please note: more than one user may review the credentials at any given time; however, only one user can be assigned to the provider’s profile.Trigger: When a system user selects “Begin review” from the provider profile. 
  • Reappointment approved/denied: This status is assigned to a provider when a system user has selected either “Approved” or “Denied” from the provider profile. 
    • Approved: The provider has completed and passed the application process. 
    • Denied: The provider has completed the application process and has been denied.

Trigger: When a system user selects “Approve” or “Deny” on the provider profile. When a system user selects either “Approve” or “Deny,” the system generates a time- and date-stamped, non editable PDF of the application. Any system user can view this documentation with the Documents section of the application. 

The Reappointment approved/denied status is the default status for any provider who has completed their reappointment application and is not currently in an application period. 

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